| Terms and Conditions Terms & Conditions Welcome to the kreaser.co.uk Terms & Conditions.By accessing this site and /or placing an order,you are agreeing to be bound by the terms and conditions below. Privacy Policy We guarantee that every purchase made from our online store is a secure transaction. kreaser.co.uk uses a strong level of encryption, which ensures that your transactions are secure.Your information can not be hi-jacked. Nor could it be redirected to anyone other than kreaser.co.uk. Always look out for the yellow padlock, this is located within your webbrowser next to your page refresh button (this is only visable in the basket/checkout area of our site. What Information do we hold about you If you have purchased an item from us we (kreaser.co.uk) will have your email address, telephone number, address details, third-party address details (third-party details are needed if you choose to deliver to a friend or to your work). This information is only used to help us at kreaser to deliver the parcels and to contact you. We have to disclose some of your information such as your name and delivery address to service suppliers to complete your order. The service suppliers will be Royal Mail. Your consent by using our site your consenting us using the information such as delivery details in this Privicy Policy. If your worried about this or anything with our website, please call us on 0118 9676 825. If you experience any problems with our site when you try to purchase an item, it's usually to do with your security settings in your web browser. If your worried about this or anything with our website, please call us on 0118 9676 825. Returns/Guarantee Policy Refunds, replacement and exchanges: Refunds, replacements or exchanges are usually processed within 7 working days of receipt of the returned item(s) by Kreaser.co.uk. Any refund will be made in the same form of payment that was used to make the initial purchase. Returning a gift: We are happy to exchange faulty or defective products that have been sent as a gift. If you are returning an item but would like to exchange it for something else and you're not sure what, we are happy to issue a gift certificate for the value of the item you are returning. If a refund is required however, please note that refunds of the purchase price for items bought as gifts can only be given to the original purchaser. Change of heart: Goods returned to us because of a change of heart must be unused and in perfect, re-saleable condition (including product packaging), otherwise we will not be able to refund you. You are responsible for any other service provided to you in connection with your purchase, e.g. delivery charge. Please note that the costs of returning item(s) to us as a result of a change of heart must be borne by you. In any event, the item(s) must be returned within 30 days of purchase. When first trying out your new t-shirt, please do so somewhere clean and safe - we can't replace it if muddy or stained. Faulty or defective items: If you return an item because of an error on our part, or it is defective, we will happily refund your costs in returning it to us. The item(s) must be returned within 30 days of purchase. Returning items If you are returning an item(s), You should post it to the following address; KREASER 215 WYKEHAM ROAD EARLEY READING BERKSHIRE RG6 1PL Items lost in transit: We cannot be held responsible for packages lost in transit: as you are responsible for returning the item(s) to us, we recommend sending the package by Recorded/Special Delivery. Disclaimer Every effort has been made in checking information and content provided by sumosam Ltd to ensure all information and content including web pages meet our high standard of quality and are error free and accurate, however kreaser. co.uk does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product purchased from kreaser.co.uk is not as described, your sole remedy is to return the item in an unused, and re-saleable condition within 14 days of delivery. This site is provided by kreaser.co.uk on an "as is" and "as available as" basis. kreaser.co.uk makes no representations or warranties of any kind, expressed or implied, as to the operation, usefulness, merchantability, or fitness for a particular purpose of this site including all information, content, products and materials provided by kreaser.co.uk and you expressly agree that your use of this site is at your sole risk. Although kreaser.co.uk makes every effort to ensure our highest possible security and quality, kreaser.co.uk does not warrant that this site, its servers, or e-mail sent from kreaser.co.uk are free of errors, viruses, or any other harmful components. kreaser.co.uk will not be liable for any damages of any kind arising from the use of this site, its contents and all other materials provided by kreaser. co.uk including but not limited to direct, indirect, incidental, punitive, and consequential damages. « Back |
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